Service

Industrial Automation Service

Industrial automation is currently one of the fastest-growing sectors of industry. Modern control systems and automation solutions help increase production efficiency and significantly reduce operating costs.

ANIRO Service is a team of experienced specialists who quickly and effectively diagnose and repair industrial automation equipment, including:

  • frequency converters
  • low-voltage (LV) equipment
  • soft starters
  • PLC controllers
  • HMI panels
  • solar inverters
  • reactive power compensators
  • and other electronic devices used in industry

By choosing our service, you can be confident in the highest quality of workmanship and the full functionality of your equipment after repair. We complete every order within the shortest possible timeframes, taking on even the most demanding and complex failures. Our goal is to help reduce your costs — in many cases, repair is far more cost-effective than purchasing new equipment.

  • Fast diagnostics– initial device assessment within up to 5 business days
  • Transparent pricing – repair costs are discussed with the customer after the initial inspection of the device
  • Replacement equipment – in most cases, we can provide substitute equipment during the repair period (transport costs covered by the customer)
  • Short turnaround time – the average repair time is approximately 7 days (from device delivery to shipment after repair)
  • Repairs performed in Poland – all work is carried out at our headquarters in Toruń (we do not send devices back to manufacturers)
  • On-site service visits – repairs can also be performed directly at the customer’s location

Authorizations and Experience
We are an authorized service provider for:

  • LS Electric
  • Emotron
  • Sinexcel
  • Comsys
  • Kehua Tech

We also repair equipment from other manufacturers, including:

  • ABB
  • Danfoss
  • Schneider Electric
  • Siemens
  • and many others (upon prior consultation).

Information for Service Customers

  1. If the inspection of the damaged device carried out by ANIRO Sp. z o.o. specialists determines that the defect is not covered under warranty, paid repair services, component replacement, diagnostic inspection, and transportation will be carried out upon the Customer’s acceptance of the costs.
  2. The service request form must be completed and submitted via the website www.aniro.pl.
  3. After the request has been successfully submitted, the Customer will receive a confirmation email with an attached PDF file containing the service request form.
  4. The received document should be printed and enclosed with the shipment containing the damaged device.
  1. The absence of the form in the shipment may result in the suspension of the service process until the request is clarified.
  2. The cost of the technical assessment, in the event that the repair quotation is not accepted or the device cannot be repaired, is PLN 100 net + VAT.

Damaged equipment should be sent to the following address:

ANIRO Sp. z o.o.
ul. Bolesława Chrobrego 64
87-100 Toruń
tel. 56 657 63 63

    Zleceniodawca:

    Adres dostawy (jeżeli inny niż zleceniodawcy):

    *Zapoznałem się z zasadami przetwarzania moich danych osobowych przez ANIRO Sp. z o.o. zawartymi w Polityce Prywatności.

    *Akceptujemy przekazanie naszego urządzenia do utylizacji, w przypadku, gdy nie udzielimy odpowiedzi na ofertę naprawy, przedstawioną przez Aniro Sp. z o.o. z siedzibą w Toruniu: w ciągu 30 dni od jej otrzymania i kolejnych 14 dniach od ponowienia oferty.

    *Zapoznałem się z zasadami świadczenia usługi serwisowych zawartych w Ogólnych Warunkach Sprzedaży i Ogólnych Warunkach Gwarancji.

    Wyrażam zgodę na przetwarzanie moich danych osobowych przez ANIRO Sp. z o.o. w celach marketingowych, w szczególności na wysyłanie informacji handlowych.

    Wyrażam zgodę na używanie przez ANIRO Sp. z o.o. telekomunikacyjnych urządzeń końcowych w celach marketingowych (e-mail).


    FAQ – Industrial Automation Service

    Contact Us

    Service Department

    Fault reporting and information
    regarding service status:
    +48 605 110 337

    Tomasz Mazur

    Head of Service Department
    tomasz.mazur@aniro.pl
    +48 605 631 311